Well, 2020 was surely a year to remember—or one that most of us will want to forget.  No one could have predicted the turn it would take and the impact it would have on our daily lives. With the pandemic society changed for the foreseeable future.  It was like something you only see in the movies. 

Safety and security concerns.

The bottom line: The pandemic and other issues have put security weaknesses and new requirements into a new perspective. Travel limitations and other obstacles had been hampering efforts to address these. To adapt and reopen, security and SHEQ managers had heightened expectations as the data that needed to be collected daily are more crucial than what it used to be.

 Priorities and challenges that we faced.

Not surprisingly, the top priority is keeping teams healthy while maintaining operations (nearly 60%). Enterprise professionals are also reviewing their security postures across all locations to determine what retrofits and upgrades are needed. This includes technology for new pandemic-driven workplace safety and security requirements.

The most sought-after new technologies are:

  • thermal or fever solutions
  • touchless access control
  • people counting/social distancing detection.

The top solutions remain video surveillance, access control, visitor management solutions, and intrusion detection. From an operations standpoint, another priority is to identify and implement the technology.

Retrofits and upgrades are also the top challenges, however, along with disparate systems and technology across locations (e.g., having four different access control systems). This makes it difficult to not only monitor and manage security consistently but also make changes (lack of centralized visibility and control another obstacle).

Last rush to ensure that your business is compliant with POPIA.

Citizens’ privacy will still be under the spotlight in 2021. Regulations will continue to put pressure on companies to provide adequate cybersecurity measures and follow the principle of least privilege to protect the data they have been entitled to collect or process.

I believe the big question, when it comes to data privacy, is “How is citizens’ data being used, collected, and processed?”

Let us embrace the challenges ahead, as technology is definitely catching up with our new requirements.